Customer Service Agent
Independent Express Cargo – Ballycoolin, Dublin 15
Duties and responsibilities
Act as the first contact for customers
Ensure the response to any queries is prompt
General administrative tasks
Other duties as advised
Requirements
· Accuracy and attention to detail essential
· Ability to work on own initiative
This list has been supplied to give the candidate an overview of the responsibilities that will be included in this role – this is not exhaustive and is subject to amendment as required.
Salary: €DOE
Junior Office Administrator
Independent Express Cargo – Ballycoolin, Dublin 15
Duties and responsibilities
Monitor locations of the freight
Duties involving the controlling & planning of deliveries/collections
Liaise with the relevant parties if problems arise
Act as the first contact for customers
Ensure the response to any queries is prompt
Minimise time loss
General administrative tasks
Other duties as advised
Requirements
· Accuracy and attention to detail essential
· Ability to work on own initiative
This list has been supplied to give the candidate an overview of the responsibilities that will be included in this role – this is not exhaustive and is subject to amendment as required.
Salary: €DOE
Artic Driver
Independent Express Cargo – Little Island, County Cork
Independent Express Cargo based in Cork, are currently seeking artic drivers – immediate starts available.
Deliveries and collection of palletised freight
Requirements
Must have appropriate licence
Current CPC and Tacho card
Relevant driving experience
A good standard of English
Customer service skills
About the Role
Flexibility required with starting / finishing time
Details supplied to give the candidate an overview of the responsibilities that will be included in this role – this is not exhaustive and is subject to amendment as required.
Salary: €40,000.00-€45,000.00 per year
Rigid Truck Driver
Independent Express Cargo – Little Island, County Cork
Independent Express Cargo based in Cork, are currently seeking rigid drivers – immediate starts available.
Deliveries and collection of palletised freight
Requirements
Must have appropriate licence
Current CPC and Tacho card
Relevant driving experience
A good standard of English
Customer service skills
About the Role
Flexibility required with starting / finishing time
Details supplied to give the candidate an overview of the responsibilities that will be included in this role – this is not exhaustive and is subject to amendment as required.
Salary: €37,000.00-€42,000.00 per year
Warehouse and Forklift Operative – Days/Nights available
Independent Express Cargo – Little Island, County Cork
Job description
Loading/unloading trucks, operating warehouse handling equipment, compliance with all warehouse procedures, carrying out duties as instructed.
Experience of working in a busy warehouse would be beneficial.
Excellent forklift skills, current forklift licence and manual handling certificate preferred.
*Variety of working schedules available (days, evenings, nights etc.)
Job Types: Full-time, Permanent
Benefits:
- On-site parking
Licence/Certification:
- Forklift licence (preferred)
- Manual Handling certificate (preferred)
Salary: €DOE
*The above details are intended to give an outline of what is involved in this position, the information supplied is not exhaustive and is subject to amendment.
Assistant Depot Manager
Independent Express Cargo – Little Island, County Cork
Job description
Job Summary:
To assist in all aspects of depot management, ensuring the effective management of the Cork depot, inclusive of transportation, warehouse and administrative activities as well as providing cover for the Depot Manager when required.
Key Responsibilities:
Administrative
Review driver’s manifests
Planning and scheduling as required
Print driver’s manifest’s and send to handheld device
Carry out not received/misroute/wrong service discrepancy reports
Answer email and phone queries in prompt manner
Generating reports as requested by the management team
Review missing POD report each morning and assign redelivery discrep as applicable
Ensure all activities within the depot are completed in the most efficient manner possible
Implement and monitor the required Health & Safety standards to ensure they remain in place
Ensure runs are finalised, scanned & printed in advance to avoid delays
General managerial duties as advised
Employee Management
Support and guide team members under your management
Ensure that all issues are logged and escalated to the relevant manager
Encourage employee engagement, actively promoting continuous improvement
Reporting
Responsible for recording and maintaining relevant information
Review not received/misroute/wrong service discrepancy reports and ensure all information is accurate
Review missing POD report each morning and ensure the redelivery discrep is assigned as applicable
Generate ad hoc reports as requested
Skills/Competencies:
Managerial/supervisory experience within a transportation focused environment
A high level of accuracy and attention to detail
Excellent communication skills (verbal and written)
Professional, positive, and focused approach
Confident and experienced in meeting strict timelines while ensuring all policies and procedures are followed
Systems orientated
Qualifications & Experience:
Proficient in Microsoft Office Suite Programs
Experience in developing KPI targets and monitoring same
A proven track record of success in a similar fast paced environment
Highly efficient
Comfortable working independently
Personal Attributes:
Focused
Team player
Attention to detail
Strong ability to work under pressure
Perform tasks to completion
Salary: €DOE
*The above details are intended to give an outline of what is involved in this position, the information supplied is not exhaustive and is subject to amendment.
Please apply with CV to hr@indexp.com